Privacy Policy
Johnson Equipment ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, request a quote, purchase equipment, arrange transportation, or communicate with us by phone, email, or SMS text message.
Information We Collect
We may collect the following types of information:
- Full name
- Email address
- Mobile and telephone numbers
- Company or business name
- Mailing, billing, and shipping addresses
- Equipment interests and quote requests
- Purchase, delivery, and transportation details
- Payment and transaction information when applicable
- Any information you voluntarily provide through website forms, calls, emails, or other communications
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Website activity and analytics data
- Cookies and similar tracking technologies
How We Use Your Information
- Respond to equipment inquiries and provide quotes
- Process purchases and customer requests
- Coordinate transportation and delivery services
- Provide customer service and support
- Send service, order, and account updates
- Improve our website and customer experience
- Send SMS text messages when you have provided your consent
SMS Messaging and Consent
By providing your mobile phone number and opting in to receive SMS messages, you consent to receive SMS communications from Johnson Equipment regarding:
- Equipment inquiries and quotes
- Order updates and delivery notifications
- Appointment reminders
- Customer service communications
- Promotional and marketing messages when you have provided separate consent
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
SMS Privacy Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell your personal information. We may share information with trusted service providers who assist us with website operations, payment processing, transportation logistics, customer service, and business operations under strict confidentiality and security obligations.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to analyze traffic, improve website functionality, and enhance your browsing experience. You may disable cookies through your browser settings, although some features of the website may not function properly.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on applicable laws, you may have rights to request access to, correction of, or deletion of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Johnson Equipment
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
Email: sales@johnson-equip.com
Website: johnson-equip.com
